Terms & Conditions

About Handlyn

Welcome to Handlyn. These Terms and Conditions ("Terms") govern your access to and use of our website, mobile applications, and related services (collectively, the "Services"). By accessing or using Handlyn, you agree to comply with and be bound by these Terms.

These Terms form a legally binding agreement between you and Handlyn. If you do not agree with any part of these Terms, you must not access or use our Services.

About Handlyn

Handlyn is a digital platform that connects customers with independent artisans and service providers for a wide range of home and office tasks. Our platform is designed to make it easier to discover professionals, request services, communicate, and manage bookings efficiently.

While we facilitate connections and provide tools to support transactions, Handlyn does not directly provide the services listed on the platform. All services are delivered by independent service providers.

User Eligibility

To use our Services, you must be capable of entering into a legally binding agreement. By creating an account, you confirm that the information you provide is accurate, complete, and up to date.

You are responsible for maintaining the confidentiality of your account credentials, including your password. You agree to accept responsibility for all activities that occur under your account.

User Responsibilities

You agree to use Handlyn only for lawful purposes and in accordance with these Terms. You must not misuse the platform in any way, including attempting to gain unauthorized access, disrupting platform operations, or engaging in fraudulent or harmful activities.

Users are expected to interact respectfully with other users, including customers and service providers. Any form of harassment, abuse, or inappropriate conduct may result in account suspension or termination.

Service Requests and Fulfillment

Handlyn acts as a marketplace that connects customers with independent artisans and service providers. When a service request is made, the agreement for the service is directly between the customer and the service provider.

While we aim to maintain a reliable and trustworthy platform, Handlyn does not guarantee the quality, safety, legality, or completion of services provided by artisans. Service providers are solely responsible for delivering services as agreed.

Payments and Fees

Some features of Handlyn may require payment. By using paid services, you agree to pay all applicable fees as displayed on the platform. Pricing may be determined by service providers or set by the platform depending on the service type.

Payments must be made using approved payment methods provided on the platform. Failure to complete payments may result in cancellation of services or restriction of access to certain features.

Handlyn may charge service fees, commissions, or processing fees where applicable. These fees will be clearly communicated before any transaction is completed.

Account Suspension and Termination

We reserve the right to suspend, restrict, or terminate your account at our discretion if you violate these Terms, engage in fraudulent activity, provide false information, or misuse the platform.

We may also take such actions to protect the safety, integrity, and reliability of our platform, users, and service providers. In certain cases, accounts may be suspended pending investigation.

Platform Availability

We strive to ensure that Handlyn is available and functioning reliably at all times. However, we do not guarantee uninterrupted or error-free access to our Services.

The platform may be temporarily unavailable due to maintenance, updates, technical issues, or factors beyond our control. We are not liable for any inconvenience or loss resulting from such interruptions.

Limitation of Liability

Handlyn is provided on an "as is" and "as available" basis. To the fullest extent permitted by law, we disclaim all warranties, whether express or implied, regarding the reliability, availability, or suitability of the platform.

We are not liable for any indirect, incidental, special, or consequential damages arising from your use of the platform or services provided by independent artisans. Your use of the Services is at your own risk.

Changes to These Terms

We may update or modify these Terms from time to time to reflect changes in our Services, legal requirements, or business practices.

When we make updates, we will revise the effective date and, where appropriate, notify users. Your continued use of Handlyn after such changes constitutes your acceptance of the updated Terms.

Contact Information

If you have any questions, concerns, or feedback regarding these Terms and Conditions, please contact us at [email protected].

We are committed to providing clarity and addressing any issues you may have while using Handlyn.